Overview

Who We Are:
Vista’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vista brand, reach new audiences and offer the best possible experience for every customer.

We are looking for an eCommerce Manager to join our Merchandising Experience team to lead a team of merchandising specialist who support the merchandising strategies of cross-functional category and/or market teams.   We need someone passionate about eCommerce and creating great experiences to solve customer problems.

What You Will Do:
You will lead a team of Merchandising Strategy (MX) specialists who are embedded within cross-functional category and/or market teams.
You will be part of the Merchandising Strategy leadership team, partnering with mangers from North America and Product Merchandising to share strategies and best practices
Act as a coach and resource for your team as they build knowledge and empathy for their local customer and collaborate with their teams to find solutions to customer pain points
Evangelize the use of data across your team, ensuring they have the tools and resources needed to make data driven decisions and understand current customer pain points across their domain
You will act as a thought partner to our Marketing and/or Category General Managers, to ensure the site experiences your team supports are leading with merchandising best practices, and pushing the boundaries for innovation
Partner with the site experience organization to provide feedback on current site features and advocate for new functionality to help enhance the customer experience
Your Qualifications:
At Vista, we value the experiences that individual team members add to our culture. Please don’t hesitate to apply even if you don’t meet the exact qualifications, we look forward to learning more about you!

5+ years of experience working in an eCommerce field (Merchandising a plus), including experience managing a team
Experience working with Agile principles and methodologies
Strong communication skills, both written and verbal, to ensure that clear expectations are set and the teams will remain focused on driving value
Skilled in eCommerce analytics and tracking data, using this to fuel decision making
Knowledge of global markets across North America and Europe
Ability to thrive and find resolution in a dynamic, fast-paced, constantly evolving environment
Nice to Have:
Highly organized and process-oriented
Capable of excelling in highly collaborative team environments
Why You’ll Love Working Here:
Being at Vista means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees.

Remote First-Culture:
In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vista also provides collaboration spaces for team members to work physically together when it’s safe to do so or believe in-person working will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as many countries in Europe: including Spain, Germany, UK, Czech Republic, Ireland and Switzerland.

About Us:
As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

Tagged as: 5+ Years

To apply for this job email your details to amy.beales@vista.com

About Vista

As an e-commerce powerhouse, Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.