Overview

About Us

 

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

 

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

 

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Senior Product Manager

 

Job Description

 

Position Overview: As a Senior Product Manager responsible for telemetry, you will be responsible for overseeing the design, implementation, and enhancement of SUSE’s product telemetry strategy that will drive product insights, performance improvements, and user experience optimization. You will collaborate closely with cross-functional teams to leverage telemetry data for informed decision-making, product enhancements, and strategic planning.  This is a highly visible role across the company and will entail regular communication with the executive leadership team (including presentations to the ELT & the CEO).

Key Responsibilities:

  • Develop and execute the overall telemetry strategy in alignment with product goals for all the business units and the business objectives.
  • Define telemetry requirements, identifying key metrics, and implementing data collection mechanisms across products.
  • Collaborate with engineering, data science, and other teams to integrate telemetry solutions into product architectures.
  • Work with engineering and other PMs to provide value to customers
  • Work with data science teams to analyze telemetry data to derive actionable insights and recommendations for product improvements, feature prioritization, and user experience enhancements.
  • Own the telemetry roadmap, prioritizing initiatives based on impact, feasibility, and resource constraints.
  • Stay updated with industry trends and best practices in telemetry, continuously improving and evolving the telemetry strategy.
  • Communicate telemetry findings and recommendations to stakeholders, including executives, product teams, and other relevant departments.
  • Understanding of other telemetry or observability products such as Red Hat Insights, Dynatrace, Splunk etc.

 

Preferred Experience and Skills:

  • Bachelor’s, Master’s or PHD degree in Computer Science, Information Systems, or equivalent.
  • 10+ years of experience.
  • Experience with both Linux and containers/micro-services architectures.
  • Experience with infrastructure components such as (but not limited to): Kubernetes, Linux, OpenStack, AWS, Azure, Rancher etc.
  • Understanding of key telemetry products across the industry such as Red Hat Insights or observability products such as Dynatrace, Splunk, AppDynamics, Prometheus etc.
  • A strong background in working with open-source community projects.
  • Demonstrated ability to lead by influence and a track record of successful delivery of large-scale, complex software systems.
  • The ability to synthesize and simplify complex needs such as business capability, operational efficiency, regulatory or security considerations into architecture and system design.
  • Proven ability to interact with technical & business people at all levels and work closely with product management.
  • Ability to effectively communicate product architectures, design proposals and negotiate options at the most senior organizational levels.
  • Have the right blend of diplomacy and decisiveness to constantly balance constraints and resources, as well as juggle priorities and tasks.
  • Ability to thrive in a fully remote organization.
  • English language proficiency is a must have, all other languages are a plus.

Personal Attributes

  • Action-Oriented: Proactive in tackling complex challenges, initiating projects, and simplifying ambiguity.
  • Results-Driven: Proven ability to surpass ambitious goals and prioritize operational excellence.
  • Collaborative Mindset: Skilled at building strong relationships across functions and collaborating effectively with diverse stakeholders.
  • Adaptability: Flexible and agile in responding to market shifts, customer feedback, and internal changes.
  • Effective Communication: Exceptional verbal and written skills to articulate vision and strategies clearly.
  • Resilience and Integrity: Maintains positivity, handles challenges gracefully, and upholds high ethical standards.
  • Self-Motivated and Independent: Intrinsically driven, thrives in ambiguity, and excels in a remote work setup.

What We Offer

 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

 

SUSE Values 

  • We are passionate about customers
  • We are respectful and inclusive
  • We are empowered and accountable
  • We are trustworthy and act with integrity
  • We are collaborative
  • We are SUSE!

Tagged as: 5+ Years, Kubernetes, Linux