Overview

Shogun is on a mission to empower brands to create exceptional ecommerce experiences, and in the process, build the best remote company.

Since being in the Winter 2018 batch of Y-Combinator, we’ve seen tremendous growth while intentionally creating a culture where people from all backgrounds belong. Our company and products are informed by diverse perspectives from the best talent around the world. We are fully remote, have no offices, and are looking for team members who are excited to work remotely.

We closed our Series A and B in 2020, and after raising a $67.5M Series C in 2021, we are scaling faster than ever. Some of our investors include Insight Partners, Initialized Capital, Accel, VMG Partners, and Y Combinator. Join us to grow your career with our rapidly growing company!

Location

For this position, we are looking for candidates located in Ireland and the United Kingdom.

What You’ll Do

eCommerce and digital agencies are central to Shogun’s business. As our first Senior Agency Partner Manager for the EMEA region, you’ll be responsible for developing relationships with best-in-class eCommerce agencies, providing enablement and support, while ensuring their success. Through developing strong agency partnerships, you’ll provide feedback to Shogun’s teams, aiding in product development, implementation and customer satisfaction.

As our first Senior Agency Partner Manager in EMEA, you’ll also play a key role in developing the strategy and processes of our agency partnership program across the region:

  • Recruit and build a trusted relationship with our agency partners, serving as their primary point of contact at Shogun.
  • Assess prospective agency partners for our Agency Partner Program and subsequent client referrals.
  • Onboard and enable our agency partners, and help answer any product and partnership program questions.
  • Guide our agency partners through client implementations, working to ensure smooth communication between the partner, the client, and Shogun team members.
  • Identify and escalate any technical support issues or product bugs to Solutions Engineering and Engineering teams.
  • Communicate with our agency partners across a variety of channels, including Slack, Zoom, and email.

What You’ll Bring

Need to have

  • 3+ years of experience in an agency management, technical account management, or technical project management role.
  • Experience working at a SaaS company or eCommerce development agency.
  • Excellent external and internal communication and relationship-building skills
  • Knowledge of eCommerce website technology and eCommerce platforms.

Nice to have

  • Experience with business development and channel partnerships.

What We Offer

  • Competitive salary
  • Benefits (vary by location)
  • Equity
  • A highly skilled and dedicated team that is fun to work with
  • Remote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connected

Our Values

  • Work in the open: Operate with high integrity and choose what’s right over what’s easy. Be transparent as a company and with each other
  • People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent
  • Win and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growth

Tagged as: 1-3 Years, 3-5 Years