Overview

Who we are

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live. Omnipresent does just that.

We are a customer-focused global employment services partner that can help companies grow their teams in more than 155 countries and territories around the world. How do we do that? Well, through our SaaS platform, OmniPlatform. We help companies (big or small) deal with the complexities involved with hiring global teams remotely, by managing employee onboarding through to offboarding, including legal and compliance, payroll, expenses, and health and benefits.

We also practice what we preach! We are a fully remote company which means we have no head office. Our team of more than 150 people is located in more than 50 countries and territories around the world. This means you can work from anywhere. We provide benefits and support in any global location just as we would for our clients and their remote teams.

At a time when remote work is exploding, we’re growing our team to help make global remote work a reality for people everywhere.

Why?

With so many companies transitioning to remote work, what we offer is more relevant than ever, and we are growing fast! We need to ensure our front-line customer support is exceeding our customers’ expectations.

 

What?

Our employee journey is key to our success and as we grow the team we must ensure we are compliant and provide an unparalleled experience to all our Omnipresent Client employees regardless of location. The role of the People / HR Operations Coordinator will be to manage and govern the external HR Operations network in countries where we have employees under direct employment (Client Employees). This will be a dynamic role that will sit within Operations and will drive both success and compliance with our end users.

 

Who?

You have a strong HR background, with a passion for consulting and operations (processes, policies, handbooks, ways of operating, etc.).You have a strong builder mentality, incredible drive and are naturally curious. You’re versed in building scale and have excellent attention to detail. You are customer-obsessed and focused on ensuring everyone has a wonderful interaction with the Omnipresent.

 

About Omnipresent

Remote work is one of the great equalizers of our time, allowing people to secure employment opportunities from companies around the world, no matter where they were born or where they live.

Yet, at a time when remote work is exploding, most companies are finding it too complex, costly, and time-consuming to employ workers internationally. At ​Omnipresent​, we’re cutting this complexity and providing our clients, and their remote workers, with a simplified, cost-effective and legally compliant employment experience. With a network of legal entities across the world, coupled with an automation-focused tech platform, we’re building the premier global employment-as-a-service offering on the market.

Your role

Omnipresent is a global employment services provider, that hires employees on behalf of our clients (we call them “Client Employees”). As part of the service, we provide HR operations & consulting support to our Employees, all enabled through our smart tech platform. Your role would be to manage the HR Operations for our Client Employees. You will be tasked with building this structure and collaborating with our legal, finance and other teams to ensure compliance and success for our Client Employees. You will drive the Client Employee journey from their first day of employment to their offboarding and everything in between. We are a Series B stage rapidly growing start up, and still in the process of developing how best to support our Client Employees during their journey, we need someone who will thrive in this environment. The details of the job will look like this:

  • Manage end-to-end people operations processes across the entire employee lifecycle for employees.
  • Coordinate and manage the onboarding process for new hires, including preparing employment documentation, Right to work Checks, communicating important information and ensuring a seamless transition.
  • Draft, amend and issue legally compliant employment and commercial contracts.
  • Working with our Payroll and Benefits Team to ensure all new starters are successfully registered in payroll and benefits ahead of their start dates.
  • Facilitate offboarding procedures, including conducting exit interviews and processing the necessary paperwork to ensure compliance.
  • Manage projects across various areas of employment law and liaising with all stakeholders.
  • Update and maintain internal HR systems to ensure documentation and records are accurate.
  • Develop and strengthen the legal and compliance aspects of the business such as data protection, knowledge bank development and the drafting of policies and procedures.
  • Coordinate client queries efficiently and involve relevant subject matter expert colleagues from legal, payroll, benefits and other cross functional teams.
  • Assist with simplifying and automating complex operational processes in partnership with the Product Team. Helping to improve the employee journey, as well as enhancing our content and structures related to client interactions.
  • Serve as a point of contact for employee inquiries related to HR policies, procedures, and programs.

 

Role Requirements:

  • Previous experience in HR or People Operations.
  • Has a background in HR processes and employment law in Italy.
  • Has a good understanding of employment laws and the application in various countries.
  • Has a keen interest in developing technical knowledge and keep up to date with legal developments.
  • Has excellent written and oral communications skills – ability to work with a global team in multiple time-zones.
  • Can build strong relationships with external and internal stakeholders.
  • Strong Project Management background with a track record of devising projects from scratch in an ambiguous environment.
  • Proactively identify and resolve issues, ensuring a high level of governance at all times.
  • Able to proactively manage lots of stakeholders, competing agendas, and gather information from a range of functions – you will work closely with our Legal, People and Finance teams.
  • Fantastic at documentation – you can organise information in a way that makes sense and provides a blue-print for execution.
  • Ability to interpret HR policies, procedures and regulations in multiple geographies.
  • Solid understanding of operating models and organisational buildouts.
  • Experience in building automation into processes and preparing for technical implementations.

 

What’s in it for you?

  • Shared ownership: Being a part of our journey means you’ll own a piece of Omnipresent.
  • Annual vacation entitlement: At Omnipresent, our annual leave policy entitles employees to 33 days of holiday, inclusive of local holidays in your region or the country’s legal minimum, whichever is greater.
  • Flexible working: Work from anywhere in the world! We don’t care where or when you work, as long as the job gets done. We are genuinely as flexible as the work allows.
  • Development: Training, coaching, and an environment that promotes career ambition and progression.
  • Work environment: We are fully remote, allowing you to work from wherever you live in a flexible manner.
  • Parental leave: For employees that have been with us for 12 months by their due date, we offer 6 months of fully paid parental leave for the primary caregiver, followed by statutory for your region.  Secondary caregivers that have been with us for 12 months are entitled to 8 weeks fully paid parental leave.
  • Wellbeing: Mental health and wellbeing support and services through Plumm
  • Home office setup: It should go without saying that we will provide you with the equipment you need to work from home in the same way you would if you were in an office. We will provide you with the home office equipment you need to enable you to work effectively wherever you are, including covering internet costs.
  • Education: We believe in helping you maximise your potential to deliver maximum impact. Get access to books, courses, mentors and learning plans to help you be your best and do your best!
  • Additional benefits: we offer additional benefits that vary from region to region, such as medical, life insurance, pension/retirement funds and more – please ask your Talent Partner when you speak with us!

We believe remote working is a great equalizer and we practice what we preach. Inclusivity is fundamental to our mission and we are committed to conscious inclusion. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Tagged as: 1-3 Years, 3-5 Years, 5+ Years