ABOUT THE ROLE
At Mindfuel we provide our customers a unique and integrated solution to build data products people love. This solution is guided by a standardized and validated framework for data product management. This framework is delivered to our customers by top-notch consulting services through our Mindfuel Studio and enabled by our Mindfuel Software — a SaaS Solution that enables and sustainably scales data product initiatives. As an Implementation Strategist you support our customers in adopting and implementing the Mindfuel Software as part of our business model.
In other words you align our Mindfuel Software to customer-specific, organizational requirements along our Mindfuel Framework in order to enable the customer to efficiently and effectively manage data products. Your mission is to bring people, processes and methodologies together and show our customers how our Mindfuel Software can serve as a solution to make an impact and create great value. In parallel, you help to prevent customer churn.
You partner with customer teams and dive into their product landscape and most intricate workflows to enable scaling with our software. The challenges you will tackle require a curious and analytical mindset. You have a sharp intuition for products and its organizations. Your strong degree of user empathy ultimately empowers our customers to build outstanding new data products.
Besides intense client interaction, you will work closely with internal colleagues from our Mindfuel Studio and our product team.
Summarized, this role combines all the magic and is a true superhero role: Entrepreneurial spirit, senior stakeholder management, organizational change, product management and of course: a passion for data!