Overview

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise.

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows users to create new content by tapping into a multilingual enterprise library.

More than 1,000 global companies, including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas worldwide.

Smartcat’s vision is to realise a world with equal access to innovations and ideas.

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It’s well-funded and capital-efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Mission

The candidate will collaborate with the Product Growth team, utilizing data insights and a keen business mindset to boost key metrics. This involves examining existing reports to confirm theories and devising new BI reports that support strategic growth. The role demands a mix of analytical talent, creative thinking, and a solid understanding of business dynamics to discover and exploit opportunities for enhancement and innovation within the product growth landscape.

Outcomes:

  • Cross-team collaboration: Partner closely with business, product, growth, CSMs, Account Executives, and technical teams to understand project objectives and provide data-driven solutions and recommendations to drive outcomes.
  • BI Reporting: Create reports and dashboards for strategic growth analysis
  • Support A/B Testing: Develop data reporting and ideas to refine the product and enhance user experience to drive key metrics
  • Comparative Client Analysis: Reports segmenting clients by size, activity level, subscription tier, etc.
  • Trend Analysis: Generate reports on user interactions to identify engagement and usage trends
  • Insight-Driven Growth Initiatives: Identify actionable insights to foster both new customer acquisition and existing customer expansion
  • Core Team KPIs you will be supporting:
    • Increase Signup-to-Demo conversion rage
    • Improve Conversion from trial-to-subscription
    • Growth number of subscribed customers by 2x within a year

Requirements

  • Minimum of 4+ years of experience in Product Analytics, with a focus on growth initiatives.
  • Proficient in SQL, including knowledge of joins, window functions, query optimization, and common table expressions (CTEs).
  • Ability to sift through large amounts of information, extract key insights, and communicate succinctly. Adapt communication of data to varied audiences. 
  • Proven track record in product development and analytics.
  • Excellent communication skills, capable of conveying complex ideas effectively.
  • English proficiency at an Advanced level.
  • Demonstrated ability to thrive in a dynamic startup environment, taking initiatives from conceptualization to execution.
  • Experience in collaborating with remote teams across different time zones.
  • High integrity and complete dedication to the role.
  • Receptive to feedback, valuing the perspectives and ideas of colleagues.
  • Familiarity with Business Intelligence tools such as Tableau, Power BI, Grafana, or Redash, with the ability to develop and manage new BI reports.
  • Strong foundation in statistical analysis and hypothesis testing, essential for effective A/B testing.
  • Additional skills in Python for data analysis will be advantageous.
  • A basic understanding of Machine Learning concepts is a plus.

Why joining Smartcat might be your best move so far

  • Fully remote team
    We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.
  • Innovating the $50 Billion-old industry
    Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team.
  • Smartcat Culture: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual’s unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

Tagged as: 3-5 Years, 5+ Years, Python, SQL