Overview

Our Mission
Reduce inequity by helping immigrants move money home by becoming the leading cross-border fintech for immigrants.
The Team
-> Founded by Harvard grads / 3rd-time founders — also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) — we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Its first product, Taptap Send, allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. And that’s just the beginning….
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Co-ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
The Role
You’ll be our People Operations Director, playing an integral part of the business by ensuring we provide amazing support and direction to our employees, who are located all over the world but with hubs in Europe, North America and the UAE  We’re looking for someone who’s scaled and managed a People Operations function within a fast-growing start-up and has experience leading people ops across different countries.  You’re passionate about running a tight ship, excited by rapid growth and the challenges this brings, and willing to execute tasks as well as to lead.

Responsibilities:

    • Leading and managing our People Operations team
    • Ensuring high-quality delivery of People services, including employee contracting, onboarding, offboarding, payroll, benefits, relocation, visas, L&D, performance management, disciplinary matters, our HRIS, etc.
    • Leading the set-up of People Ops services in new countries
    • Overseeing the running of our office spaces, including the re-opening of offices post-covid
    • Working with our legal team to ensure everything we do, from policies to offboarding, is legally compliant
    • Working to ensure that the team member journey through onboarding and offboarding is consistent and aligned to the values of the company, serving as a point of escalation as needed
    • Leading and executing on People projects — recent rollout of HRIS, improving and expanding our employee handbook

Requirements:

    • Have experience leading and building a best-in-class people team in a growth-stage start-up
    • Love the growth stage of working in a start-up and know the growing pains that come with it
    • Have People Operations experience covering many countries + ideally you’ve led the expansion of People Ops services into new countries
    • Are super organized and able to manage multiple time-sensitive priorities at once
    • Enjoy developing systems and processes
    • Are willing to get your hands dirty — the team is small, and you’ll need to be willing to execute tasks as well as to lead
    • Are fluent in English.  Bonus points if you’re fluent in French

Benefits (UK)-Specifics depend on geography!

    • Competitive salary (based on experience)
    • 25 days, public holidays + Pipio day!
    • Flexible hours
    • Employer pension contributions
    • Regular team events
    • Professional development opportunities (e.g. language lessons, trainings, etc.)
    • Taptap equipment (laptop, accessories)
    • Work from home desk stipend
    • Private health insurance
    • Behavioral health benefits
Taptap Values
Impact first.
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.

Tagged as: 5+ Years