Job Description

Title: Corporate Counsel, (Central region)

Job Description:

Zendesk is seeking a Counsel to support the Central region (DACH and CEE) to negotiate revenue-generating agreements with customers as part of our outstanding EMEA Commercial Legal team. This is an excellent opportunity for a seasoned negotiator looking to play a critical part in the expansion of one of Zendesk’s key markets as part of a large global team. This role will be remote, ideally based in Germany, Kraków, London or Dublin, but other EMEA territories considered.  Reporting to the Director of Commercial Legal EMEA, key responsibilities will include:

  • Negotiating revenue-generating agreements with customers
  • Develop a close working relationship with the company’s DACH and CEE leadership and global business partners in Sales, Rev Ops and other departments to ensure strong alignment with Legal
  • Provide practical and business-minded legal advice to business stakeholders on a variety of legal topics
  • Assist with other strategic projects for the success of our global Commercial Legal team


  • Fully-qualified lawyer in Germany: 1st and 2nd German state exams;
  • 4+ years experience with corporate or commercial law in an in-house and/or law firm environment (preference for both)
  • Expertise in drafting, redlining and negotiating a wide variety of commercial and tech transactions typical to the SaaS technology sectors, such as Subscription Agreements, Services Agreements, Data Processing Agreements, especially in the digital environment (SaaS, cloud computing)
  • Full fluency in German and English, both written and verbal;
  • Strong communication and analytical skills
  • Strong understanding of privacy and data protection laws, and other EU regulations and standards
  • Ability to provide clear, concise and actionable guidance on complicated legal questions to non-lawyer stakeholders
  • Strong track record of performance in demanding, high-paced environments
  • High degree of tech savvy, with the ability to complete projects quickly, independently, and with minimal supervision (though you’ll always have the support you need)
  • Strong organizational, project management, and execution skills with a collaborative and flexible approach when partnering with others
  • Adaptability to change

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Tagged as: 3-5 Years, 5+ Years